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Hi All,
I dont know how much information you all need so sorry if I give too much. I owned a flat for 6 years, had house insurance all the way through, never made a claim. Moved into a new house 3.5 weeks ago, ensured I swapped my insurance etc paid all the admin fees and the increase in the policy.
On the day we moved in the kitchen sink seemed to drain slowly so we brought some sink and plug hole unblocker etc. Nothing made a massive difference. On Monday this week I finally phoned the drain surgeons. They were really good (I actually use them through my work) and did a full investigation. Turns out all the drainage / sewage pipes are fractured. I called my solicitor and she says that there is nothing that they can do. I called my insurance and they have said there is nothing they can do as the pipes have not fractured in 3.5 weeks….
So I now have to arrange to get my gardens dug up etc to get the pipes relayed costing approx